Internship Customer Relationship Management - Campaign

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the content and creation of everything from our app and geo location messages through to our emails full of inspiration and beautiful images.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You’ll run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up all push messages to Hunkemöller app users:

• Maintain planning

• Create copy for push messages / geo location based messages

• Together think of fun promotions for the app

• Coordination with countries to translate copy and sign off

• Maintain and archive all statistics

• Competitor analysis

Support development and set up mailings for the European Member base:

• Joint production of copy for mailings

• Set up briefings and coordinate communication i.e. for imagery in mailings

• Coordination with countries to translate copy and sign off

• Maintain and archive all statistics

• Competitor analysis

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

• You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)

• You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage

• You are fluent in English, knowledge of German and/or French language would be a plus, but not mandatory

What we offer you:

• An open, diverse, inclusive and innovative work environment where your voice will be heard and valued. This is how we live our mission to be a much-loved, social and inclusive brand.
• A 5-month internship starting in February 2024 packed with fun, unique and valuable learning opportunities & events: different trainings on personal branding, prioritizing your time & business influence and innovation, career events, a department fair & participating in the organization of our exclusive Fashion Show and much more
• A buddy program with personal coaching to help you develop your skills, work on your goals, discover your potential and build your network
• Our Fun, Vital and Happy well-being initiatives including free weekly workout sessions, monthly drinks, free unlimited access to mental health support & an in-office massage chair (how cool is that!)
• A work-from-home (WFH) scheme: 40% WFH – 60% in-office (if the nature of your internship allows this)
• Internship allowance of 400 euros per month gross (on the base of 40h/week).
• If you don’t have a free Student OV Chipcard, you will get access to travel allowance of max 9,50 euros per day (depending on your travel distance).
• Access to 25-55% staff discount.

Hunkemöller’s “Best internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or University. It’s also a genuine opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.

Apply now with your CV (in English) & join the Hunkemöller lifestyle!

If you have any questions, please contact our Recruitment department via [email protected]

Curious for more company info? Go to https://jobs.hunkemoller.nl/en/hq-jobs/interns to read more about our “Best internship in Retail”.