Internship Customer Relationship Management - Loyalty

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the generation of new leads in order to grow our member base and newsletters opt-ins through gamification. Learn and contribute to the creation of international partnerships that increase value and excitement for our customers.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You will run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up Member actions and promotions.

• Strong focus on gamification with the purpose of lead generation and engagement of existing Members.

• Development and creation of app win-competition to increase leads, sales and engagement.

• Joint production of POS (Point of Sale) material together with marketing operations team

• Development of follow-ups internal and external communications regarding the new loyalty program

• Development of win-competitions together with other teams such as E-commerce and Social

• Development of lead-generation campaigns throughout our channels and/or other brands’ channels

• Support and development of international partnerships

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

• You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)

• You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage.

• You are fluent in English, knowledge of German and/or French language would be a plus, but not mandatory.

This is what you can expect from us:

• A company culture build all around our mission to be a much-loved, social & inclusive brand. Which means we really value our open, diverse & innovative work environment.

• A 5- 6-month internship from September 2023, which will be fun, challenging and inspiring.

• A valuable and fun internship program with unique activities. It’s our goal to provide you with the best coaching opportunities, so that you make the most out of your internship.

• Different trainings to gain presentation skills, improve your CV, rock your future job interview and much more.

• Internship Allowance of 400 euros per month gross (on the base of 40h/week).

• Access to 25-55% staff discount.

Hunkemöller’s “Best internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or University. It’s also a genuine opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.

If you have any questions, please contact our Recruitment department via bestinternship@hunkemoller.com

Curious for more company info? Go to https://jobs.hunkemoller.nl/en/hq-jobs/interns to read more about our “Best internship in Retail”.