Internship Customer Relationship Management - Loyalty

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the generation of new leads in order to grow our member base and newsletters opt-ins through gamification. Learn and contribute to the creation of international partnerships that increase value and excitement for our customers.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You will run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up Member actions and promotions.

• Strong focus on gamification with the purpose of lead generation and engagement of existing Members.

• Development and creation of app win-competition to increase leads, sales and engagement.

• Joint production of POS (Point of Sale) material together with marketing operations team

• Development of follow-ups internal and external communications regarding the new loyalty program

• Development of win-competitions together with other teams such as E-commerce and Social

• Development of lead-generation campaigns throughout our channels and/or other brands’ channels

• Support and development of international partnerships

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

• You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)

• You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage.

• You are fluent in English, knowledge of German and/or French language would be a plus, but not mandatory.

What we offer you:

• An open, diverse, inclusive and innovative work environment where your voice will be heard and valued. This is how we live our mission to be a much-loved, social and inclusive brand.
• A 5-month internship starting in February 2024 packed with fun, unique and valuable learning opportunities & events: different trainings on personal branding, prioritizing your time & business influence and innovation, career events, a department fair & participating in the organization of our exclusive Fashion Show and much more
• A buddy program with personal coaching to help you develop your skills, work on your goals, discover your potential and build your network
• Our Fun, Vital and Happy well-being initiatives including free weekly workout sessions, monthly drinks, free unlimited access to mental health support & an in-office massage chair (how cool is that!)
• A work-from-home (WFH) scheme: 40% WFH – 60% in-office (if the nature of your internship allows this)
• Internship allowance of 400 euros per month gross (on the base of 40h/week).
• If you don’t have a free Student OV Chipcard, you will get access to travel allowance of max 9,50 euros per day (depending on your travel distance).
• Access to 25-55% staff discount.

Hunkemöller’s “Best internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or University. It’s also a genuine opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.

If you have any questions, please contact our Recruitment department via [email protected]

Curious for more company info? Go to https://jobs.hunkemoller.nl/en/hq-jobs/interns to read more about our “Best internship in Retail”.