Hunkemöller is looking for an IT Business Analyst for Customer Facing Functions – to strengthen our IT team, based in our international headquarters in Hilversum, near Amsterdam.

The role of the Business Analyst will be to closely align with our business partners during their projects which seek to understand business processes, analyze the current design process and identify areas for optimization. You’ll lead the changes needed by analyzing their impact on other systems and business processes whilst capturing, analyzing and translating the needs of our business partners into clear requirements. Communicating clearly with these stakeholders throughout these activities will be essential.  In addition to working closely with our business partners, the Business Analyst will work in collaboration with Project Managers and Business Relationship Managers within IT to execute the strategy set for the business.

Your main tasks will include:

  • Assisting senior business partners through the analysis of processes, defining desired changes and recommending technical solutions to address them

  • Analyzing the impact of desired changes on current business processes (directly and tangential) and systems, to help recommend the best direction and solution

  • Preparing and defining detailed specifications, requirements, scoping documents and logic flowcharts for the development and implementation of application programs and modifications

  • Validating complex requirements, including functional validation and traceability and consensus building

  • Testing and analyzing each component/phase of the systems development life cycle including the project requirements, design and programs. Developing complex test strategies

  • Conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements.  You will also ensure complex project requirements are executable, testable, complete and not ambiguous.

  • Executing complex tests according to established plans and scripts, documenting and communicating results.  You will collaborate with developers and/or end users to determine appropriate solutions and retest corrections to ensure problems are resolved.

  • Assisting the development, implementation and maintenance of documentation and test data files with valid and invalid records to thoroughly test program logic and verify system flow

Our ideal candidate:

  • Finished an IT related (Bachelor / Master)

  • Gained at least 3 years’ work experience as a Business Analyst, performing the above duties

  • Is able to think critically with strong analytical skills

  • Proven experience working with many demanding stakeholders whilst balancing competing requirements and priorities with strong influencing and collaboration skills

  • Is proactive and has a true service-oriented mind set (i.e. positive and ‘can do’ attitude)

  • Has proven experience and knowledge of Waterfall, Agile methodologies

  • Has retail- work experience (plus)

  • Is fluent in English (Dutch or German language skills would be a plus), both verbal and written

Hunkemöller strives to be a much loved, social & inclusive brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands 2022, which underlines our people initiatives and achievements.

Together Tomorrow – Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our Together Tomorrow initiative reflects what we do and helps drive change across our business. Ready to help us achieving our ambitious goals? Where ever you'll start working with us, if in Stores or our HQs, you can contribute!

Apply now with your CV in English or LinkedIn profile only.

Gordon Smith
Director of IT

"Our IT developments are designed to drive the business ambition of moving from digital maturity to leadership. Starting with the customer and users we work backwards to deliver a joined up solution across our business."
Hunkemöller's vision is to become a global and social brand and we are very successful in combining the traditional retail (bricks) channel with the e-commerce channel (clicks). We are truly focused on transitioning towards an Omni channel retailer combined with a social brand. Our IT team is constantly designing, developing, executing and maintaining a robust and innovative IT strategy that can keep up with the current and future developments in the IT landscape and the customer service expectations of our sheroes.

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Our talent team is here to help you find your dream job at Hunkemöller!

Isa & Genevieve

Corporate Recruitment Team
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Your benefits if you join a TOP EMPLOYER:

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Internal Learning Platform

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Flexible Working Hours

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Dynamic and Fast-Paced Environment

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Restaurant on site with freshly-made food

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Lifestyle Workshops

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Collective Company Insurance Discount

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Support in Travel Expenses

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Community Events

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Pension Support

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Staff Discount

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Performance Reviews

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Hybrid Working Module & Home Office Allowance

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