Omni Channel Business Analyst

Hunkemöller is looking for an analytical, creative, proactive and communicative Omni Channel Business Analyst. The Omnichannel Business Analyst (BA) plays a vital role in the definition and development of our Omnichannel business processes and systems. Functioning as a liaison between business stakeholders and internal and external suppliers, the BA works to understand the needs and then translates those into business requirements. Your main areas of work include:

• Working with the business owners to understand needs, facilitates the negotiation of requirements then documents requirements
• Provides subject matter expertise within Omnichannel
• Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of the solution.
• Provides analysis for technology vendor evaluation and prioritized functional roadmaps
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
• Reviews work of project team members and performs quality assurance reviews, as necessary
• Coordinates application development, quality assurance, training, and documentation
• Creates and executes test scripts against developed solutions

Your Profile:

• Keen on process analytics and improvements
• Working knowledge of Digital technologies, omni-channel marketing, and eCommerce solutions, functions, and business practices
• Effective written, oral, and interpersonal communications
• Strong understanding of and ability to write business and functional requirements and specification documents
• Working knowledge of application integrations in a Web environment
• Working knowledge of Software Development Lifecycles (waterfall, iterative, agile, etc.) preferred but not required
• Demonstrated experience as a liaison between business and technology teams
• Experience with mobile applications

Hunkemöller strives to be a much loved, social & inclusive brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands and Germany 2022, which underlines our people initiatives and achievements.

Together Tomorrow – Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our Together Tomorrow initiative reflects what we do and helps drive change across our business. Ready to help us achieving our ambitious goals? Where ever you'll start working with us, if in Stores or our HQs, you can contribute!

For this role, we're not looking to work with external agencies.