Hunkemöller is looking for a Customer Onboarding Coordinator for our growing Global Wholesale and Marketplace team.

Hunkemöller is looking for a Customer Onboarding Coordinator for our growing Global Wholesale and Marketplace team.

Join our journey of being a much loved, social & inclusive brand and contribute to our success by performing these tasks:

Key focus is to integrate - as efficiently (time/money) as possible - Global Online Fashion Partners in the full Hunkemoller environment. That means that you will be involved from the start of the negotiations until the go-live and aftercare.


Key deliverable in this pivotal role:

·        Onboard between 4 to 6 fashion partners per quarter.

·        Ownership end-to-end of getting new fashion partners live.

·        Stakeholder management skills, you are the go-to person for the go-live of a new online partner.

·        Project management skills, you manage the critical path for the onboarding process.

·        Be the lead for 3rd parties with the implementation and roll out of EDI

·        Ensure constant communication is provided to all stakeholders on how many new customers we get onboard, are in the planning, status to date and when they went successfully live

·        Works closely with:

o Wholesale, marketplace, and concessions team.

o Onboarding team at the partner side.

o Integrator (Channel Engine, Tradebyte)

o Hunkemoller IT team

o Hunkemoller Finance team

o Hunkemoller Logistics team

o Hunkemoller Buying and Merchandise team

o Hunkemoller Legal team


The ideal Candidate:

·        Great stakeholder management skills, you know how to communicate across various departments both internal and external.

·        Project management skills to manage a strict timeline with multiple stakeholders involved.

·        Takes ownership in his/her processes from end-to-end.

·        Knowledge of integrating online retail partners via an integrator.

·        Knowledge of online wholesale, marketplace, and concession business models.

·        Has a Bachelor degree and good communication skills in English.

Hunkemöller strives to be a much loved, social & inclusive brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands 2022, which underlines our people initiatives and achievements.

Together Tomorrow – Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our Together Tomorrow initiative reflects what we do and helps drive change across our business. Ready to help us achieving our ambitious goals? Where ever you'll start working with us, if in Stores or our HQs, you can contribute!

Apply now with your CV in English or LinkedIn profile only.

Gijs van Engelen
Chief Digital Officer

"We are digitally driven and powered by data; a simple statement yet fundamental to the success of any retail organization. Digital leadership will be about being visionary and leading a market where most sales and profit are from digital channels and, of course, creating a World-Class shopping experience whatever the channel or journey."

Get familiar with our application process:

You want to know more?

Our talent team is here to help you find your dream job at Hunkemöller!

Isa & Genevieve

Corporate Recruitment Team
Send an email

Your benefits if you join a TOP EMPLOYER:

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Internal Learning Platform

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Flexible Working Hours

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Dynamic and Fast-Paced Environment

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Restaurant on site with freshly-made food

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Lifestyle Workshops

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Collective Company Insurance Discount

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Support in Travel Expenses

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Community Events

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Pension Support

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Staff Discount

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Performance Reviews

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Hybrid Working Module & Home Office Allowance

Proudly presenting our 2021 Fashion Show:

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